Privacy Policy

Last updated: 2026

Your privacy matters. This policy describes what we collect, why, and how it's protected.

What we collect

• Account info: name, email, phone.
• Booking info: addresses, vehicles, instructions, schedule.
• Payment info: handled by our PCI-compliant payment processor; we do not store full card numbers.
• Service data: photos, ratings, support messages.

How we use it

To deliver the service, communicate with you about bookings, prevent fraud, improve our operations, and meet legal requirements.

Sharing

We share with our washers (only what's needed to perform the service), payment processors, and service providers who help us run the platform. We do not sell your data.

Your choices

You can update your contact preferences in your account settings. Email us via the Contact page to request data export or deletion.

Security

We use industry-standard encryption in transit and at rest, role-based access controls, and Row-Level Security in our database.