Bahama Wash
Last Updated: July 2026

Terms & Conditions

By booking an appointment with Bahama Wash, you agree to these Terms & Conditions covering bookings, payments, cancellations, weather, liability, and more.

Section 01

Appointments

  • All appointments are subject to availability.
  • Customers are responsible for providing accurate contact information and service location details.
  • Please ensure the vehicle is accessible at the scheduled appointment time.
  • We reserve the right to refuse service if conditions are unsafe or unsuitable.
Section 02

Payments

  • We accept cash, debit/credit cards, bank transfers, and approved digital payment methods.
  • Prices listed are starting prices and may vary depending on the condition, size, and complexity of the vehicle.
  • Additional services requested on-site will be added to the final invoice.
Section 03

Vehicle Condition

Customers should inform us before the appointment if the vehicle has:

  • Excessive mud or sand
  • Pet hair
  • Mold or mildew
  • Vomit or biohazards
  • Heavy stains
  • Oversized vehicles or modifications

Failure to disclose these conditions may result in additional charges or rescheduling.

Section 04

Customer Cancellations

  • More than 12 hours before appointment
    Free cancellation.
  • Within 12 hours of appointment
    A cancellation fee of up to 25% of the booked service may apply.
  • No-Show or Vehicle Unavailable
    The full service amount may be charged.
Section 05

Rescheduling

  • Customers may reschedule free of charge up to 2 hours before their appointment, subject to availability.
  • Same-day rescheduling requests are not guaranteed.
Section 06

Weather Policy

Bahama Wash operates rain or shine whenever possible. If severe weather (heavy rain, lightning, flooding, or unsafe conditions) prevents us from completing the service:

  • We will contact you as soon as possible.
  • Your appointment will be rescheduled at no additional cost.
  • No cancellation fees will apply when Bahama Wash initiates the reschedule due to weather.
Section 07

Customer Responsibilities

Customers must:

  • Remove all personal valuables from the vehicle.
  • Ensure the vehicle can be safely accessed.
  • Secure pets and children during the service.
  • Notify us of any existing damage before work begins.

Bahama Wash is not responsible for lost personal belongings left inside the vehicle.

Section 08

Pre-Existing Damage

Our technicians document visible damage before beginning work. Bahama Wash is not responsible for:

  • Existing scratches
  • Paint defects
  • Rock chips
  • Oxidized paint
  • Worn trim
  • Loose badges or emblems
  • Cracked glass
  • Damaged mirrors
  • Previously repaired areas that fail during cleaning
Section 09

Interior Cleaning Disclaimer

Deep cleaning may expose existing wear or damage including:

  • Torn upholstery
  • Loose stitching
  • Faded fabrics
  • Worn leather
  • Brittle plastics

We exercise reasonable care but cannot guarantee restoration of permanent stains or odors.

Section 10

Satisfaction Guarantee

Customer satisfaction is our priority. If you are dissatisfied with any aspect of your service:

  • Contact us within 24 hours of your appointment.
  • We may inspect the concern.
  • We will, at our discretion, re-clean the affected area or provide a partial refund where appropriate.

Refunds are not issued for issues reported after 24 hours.

Section 11

Service Duration

Estimated service times are approximate and may vary based on:

  • Vehicle condition
  • Weather
  • Vehicle size
  • Additional services requested
Section 12

Water & Electricity

For mobile services:

  • Customers may be asked to provide access to water and electricity when required.
  • If Bahama Wash provides its own water or power supply, additional fees may apply depending on the location.
Section 13

Right to Refuse Service

Bahama Wash reserves the right to refuse or discontinue service if:

  • Conditions are unsafe.
  • The vehicle poses a health hazard.
  • Aggressive behavior is displayed.
  • Biohazards are present and were not disclosed.
  • Service cannot be completed safely.
Section 14

Liability

Our liability is limited to the amount paid for the service. Bahama Wash is not responsible for:

  • Mechanical failures
  • Electrical issues unrelated to our service
  • Existing defects
  • Damage caused by pre-existing conditions
  • Delays due to traffic, weather, or circumstances beyond our control
Section 15

Pricing

Prices displayed are starting prices. Final pricing may change based on:

  • Vehicle size
  • Vehicle condition
  • Excessive dirt
  • Pet hair
  • Sand removal
  • Stain removal
  • Additional requested services

Customers will always be informed of any price adjustments before work begins.

Section 16

Promotional Offers

Discounts, promotions, memberships, and coupon codes:

  • Cannot be combined unless explicitly stated.
  • May expire without notice.
  • Have no cash value.
Section 17

Photos & Marketing

Bahama Wash may take before-and-after photos of serviced vehicles for quality control and marketing purposes. License plates and identifying personal information will be obscured or removed whenever practical. Customers may request that their vehicle not be photographed.

Section 18

Contact Us

If you have any questions regarding these Terms & Conditions, please contact Bahama Wash through our website, email, or phone before your scheduled appointment.

Questions about these terms?

Our team is happy to walk you through anything before your first appointment. Reach out any time.

Book a wash now